Dear Valued Guest:
We are writing to inform you of a service disruption at ModernHaus SoHo that may reasonably affect your stay or use of hotel services.
Nature of the Service Disruption:
Labor activity, including strike and/or informational picketing, commenced or will be commencing at or immediately adjacent to the hotel. While the hotel remains open and operational, this activity may affect access to certain services, amenities, or common areas.
Expected Impact:
Although we are working to maintain normal operations, you may experience delays or changes related to hotel access, food and beverage service, transportation services, or other amenities. At this time, the disruption is expected to continue from [Start Date/Time] through [Estimated End Date/Time], subject to change.
Your Rights:
Pursuant to applicable New York City regulatory requirements, if this service disruption is reasonably likely to affect your stay or use of hotel services, you have the right to cancel or terminate your reservation without any fee, penalty, or forfeiture of deposit. Please notify us of your decision by contacting [email protected] or by calling (212) 465-2000.
We apologize for any inconvenience and appreciate your understanding. Our team remains available to assist you.
Our facilities fee is $45+tax per room, per night, and provides the following amenities:
