FAQ

Frequently asked questionS

Check in is at 3pm and check out is at 12pm.

The hotel cancellation policies vary based upon rate—contact us for more information at [email protected].

Our concierge team can always be reached at [email protected] 

We offer complimentary Wi-Fi in the lobby, restaurants, and all guest rooms.

ModernHaus offers an exceptional dining experience with Twenty Three Grand, our signature restaurant. Guests can also enjoy handcrafted cocktails at our rooftop bar, JIMMY, or relax at Jumpin Jacks, our all-day eatery. In-room dining is available daily from 6am to 10pm.

Set 18 stories high in Soho, JIMMY is one of NYC's first and most beloved rooftops, and features one of the few outdoor pool decks in town. Our pool is open seasonally from Memorial Day Weekend though Labor Day Weekend.

The hotel features One Bedroom Horizon Suites and our Gallery Penthouse.

ModernHaus  is a smoke-free environment. Smoking in your room will result in a daily $500 fine.

ModernHaus partners with HigherDOSE to bring our guests infrared saunas and cold plunge therapy up on the 17th from floor from January through April.

Our 24-hour fitness center is located on the 17th floor. We provide treadmills, ellipticals, Peloton, yoga mats and free weights for guest use.

Of course! Modernhaus is a pet friendly hotel. There is a $75 one-time non-refundable pet fee per stay.

There is no limit on how long you can stay! For extended stay inquiries please contact: [email protected]

ModernHaus offers a wide variety of seasonal and hotel-based promotions and special offers, which are updated regularly—visit the Special Offers page to learn more.

The hotel does not offer valet service but we do have preferential pricing with two nearby garages. For additional information, please contact: [email protected].

Our facilities fee is $45+tax per room, per night, and provides the following amenities:

  • 10% off beverages at jumpin jacks
  • In-room nespresso coffee
  • Triple-filtered water, refreshed daily
  • High-speed wi-fi throughout the hotel
  • 24/7 concierge service
  • 24/7 access to gym featuring peloton and technogym equipment
  • Unlimited use of press reader for domestic and international newspapers and magazines
  • Unlimited local and long distance calls
  • Overnight shoeshine services
  • Use of modernhaus bikes
  • Seasonal hotel programming
  • Seasonal access to rooftop pool
  • Priority reservations at Twenty Three Grand