Frequently Asked Questions
Your Stay
What time can I check-in and check-out?
Check in is at 3pm and check out is at 12pm.
What is the hotel’s reservation cancellation policy?
The hotel cancellation policies vary based upon rate—contact us for more information at [email protected].
What is the minimum age to book and check in?
Guests must be 21 years of age or older to book a reservation and check in at ModernHaus. A valid, government-issued photo ID is required at check-in.
Is there wi-fi access at ModernHaus?
We offer complimentary Wi-Fi in the lobby, restaurants, and all guest rooms.
Is there a limit to how long I can stay at ModernHaus?
There is no limit on how long you can stay! For extended stay inquiries please contact: [email protected].
What is the ModernHaus smoking policy?
ModernHaus is a smoke-free environment. Smoking in your room will result in a daily $500 fine.
Where can I learn about ModernHaus’s special offers and promotions?
ModernHaus offers a variety of seasonal and hotel-based promotions and special offers, which are updated regularly—visit the Special Offers page to learn more.
Are pets allowed at ModernHaus SoHo?
Yes. ModernHaus SoHo is a pet-friendly hotel and welcomes pets in all room types. A $150 one-time cleaning fee applies per stay for guests traveling with pets.
Does ModernHaus SoHo offer luggage storage before check-in or after check-out?
Yes. Guests staying at ModernHaus SoHo may store luggage with the front desk both before check-in and after check-out, allowing you to explore the neighborhood or enjoy the hotel’s amenities without carrying bags.
Is early check-in available at ModernHaus SoHo?
Early check-in is available based on availability and may include the following fees:
- Before 8:00 AM: One full night’s rate to guarantee the room is ready (ideal for red-eye arrivals)
- After 8:00 AM: $100 early check-in fee
Is late check-out available?
Late check-out may be available based on availability:
- 2:00 PM – 4:00 PM: Half of the nightly room rate
- After 4:00 PM: Full nightly room rate
Is ModernHaus SoHo wheelchair accessible?
Yes. ModernHaus SoHo is wheelchair accessible.
Are public spaces accessible for guests with mobility needs?
Yes. Public areas including the lobby, elevators, restaurants, and common spaces are accessible for guests with mobility needs.
Is there an incidental hold required during my stay?
Yes. A $100 per night incidental hold will be placed on your credit card at check-in. This temporary authorization covers any additional charges you may incur during your stay, such as dining, minibar, or other hotel services. Any unused funds will be released upon check-out, subject to your bank’s processing time.
Hotel Amenities & Services
How do I contact the hotel's concierge team?
Our concierge team can always be reached at [email protected]
Does ModernHaus have specialty suites?
Yes. The hotel features One Bedroom Horizon Suites and our Gallery Penthouse.
Does the hotel offer valet parking services?
While ModernHaus SoHo does not have on-site parking, guests may use a nearby garage:
6 Wooster Street Parking Garage
Rates (subject to change):
- Standard Vehicles: $50 per 24 hours
- Oversized Vehicles: $60 per 24 hours
- Full-Size Vehicles (Escalade, Cybertruck, F-150, etc.): $85 per 24 hours
Does ModernHaus have a fitness center?
Our 24-hour fitness center is located on the 17th floor. We provide treadmills, ellipticals, Peloton, yoga mats and free weights for guest use.
What services can the concierge assist with?
The concierge team at ModernHaus SoHo can assist with restaurant reservations, show tickets, local recommendations, and transportation arrangements. For security reasons, guests may need to personally provide credit card information for bookings requiring payment.
What are the fitness center hours?
The fitness center at ModernHaus SoHo is open 24 hours a day, 7 days a week for hotel guests.
Is there a spa at ModernHaus SoHo?
While the hotel does not have a full-service spa, guests can enjoy wellness experiences including:
- Yes. Through our partnership with SUI Yoga, ModernHaus guests enjoy exclusive access to a full suite of wellness experiences — all at 35% off. SUI Yoga offers a thoughtfully designed studio featuring heated and non‑heated classes, premium mats, massage services, cold plunge pools, saunas, showers, and a serene lounge area for relaxation. Simply ask our team how to redeem.
- Through our partnership with AIRE Ancient Baths, ModernHaus guests receive a preferred booking that includes a cava and truffles enhancer when reserving online or in person using the provided code.
Does the fitness center have Peloton bikes or special equipment?
Yes. The fitness center features Technogym equipment as well as one Peloton bike.
What amenities are included in guest rooms at ModernHaus SoHo?
Guest rooms include a range of premium amenities designed for comfort and convenience, including:
- City views
- Premium linens
- Nespresso coffee maker
- Triple Filtered water replenished daily
- In-room safe
- Plush robes and slippers
Do rooms have in-room coolers or in-room dining?
Yes. Guest rooms feature in‑room coolers for your personal beverages and essentials. In‑room dining is also available daily for added comfort and convenience.
Is the rooftop pool at ModernHaus SoHo heated?
No. The rooftop pool is not heated.
When is the rooftop pool open?
The pool is open seasonally from Memorial Day through Labor Day.
Typical hours:
- Weekdays: 8:00 AM – 4:00 PM
- Weekends: 8:00 AM – 2:00 PM
Are cabanas or daybeds available at the pool?
No. Daybeds and cabanas are not currently available for reservation.
Are children allowed at the rooftop pool and bar?
Yes, children are allowed at the rooftop pool during daytime hours. After 5:00 PM, the rooftop becomes 21+ only.
Is room service available?
Yes. In-room dining is available daily from 7:00 AM to 9:30 PM, with the kitchen closing at 10:00 PM.
Is JIMMY Rooftop Bar open to the public?
Dining & Experiences
What restaurants and bars are located at ModernHaus SoHo?
The hotel features several dining and nightlife venues:
- JIMMY Rooftop – rooftop cocktails and skyline views
- Jumpin Jacks – coffee, breakfast, and casual bites
- Selene by Kyma – Mediterranean dining concept opening soon
- In Room Dining - refuel in your room
Does ModernHaus have a rooftop?
Set 18 stories high in Soho, JIMMY is one of NYC's first and most beloved rooftops, and features one of the few outdoor pool decks in town. Our pool is open seasonally from Memorial Day Weekend though Labor Day Weekend.
Does the hotel serve breakfast?
Yes. Breakfast is available daily at Jumpin Jacks from 7:00 AM - 11:00 AM and In-Room dining from 6:00 AM - 11:00 AM.
Location & Getting Around
Where is ModernHaus SoHo located?
ModernHaus SoHo is located at the corner of Grand Street and Thompson Street in the heart of SoHo, one of downtown Manhattan’s most vibrant neighborhoods known for its historic cast-iron architecture, shopping, art galleries, and restaurants.
What neighborhoods are within walking distance of ModernHaus SoHo?
From ModernHaus SoHo, guests can easily walk to several iconic downtown neighborhoods including Tribeca, NoHo, Chinatown, the Lower East Side, and the West Village.
How far is ModernHaus SoHo from Times Square?
Times Square is approximately 20 minutes away by subway from ModernHaus SoHo.
Is ModernHaus SoHo a good hotel for exploring downtown Manhattan?
Yes. Located in the center of SoHo, the hotel offers convenient access to shopping, museums, restaurants, and many of downtown Manhattan’s most popular attractions. Guests can explore nearby neighborhoods and landmarks within minutes.
What is the closest subway station to ModernHaus SoHo?
Several subway stations named Canal Street are located just a few minutes from the hotel, including:
- Canal Street – 1 Train
- Canal Street – A, C, E Trains
- Canal Street – 6 Train
- Canal Street – J & Z Trains
These lines provide easy connections throughout Manhattan and to other boroughs.
What parking options are available near ModernHaus SoHo?
How do guests get to ModernHaus SoHo from New York airports?
Guests can reach the hotel from major New York airports via rideshare, taxi, or subway. The A and E subway lines provide convenient access to the Canal Street station near the hotel.
Canada Goose
What is the Canada Goose lending program?
The lending program allows guests to borrow select Canada Goose outerwear during their stay, so you can explore the city comfortably in any weather.
Is the outerwear complimentary for hotel guests?
Yes, participation in the Canada Goose Lending Program is complimentary and available exclusively to ModernHaus SoHo guests.
What types of jackets are available?
The collection includes a range of styles and silhouettes, from lightweight down jackets to heavier options designed for colder conditions.
WOMENS:
- Montgomery Jacket
- Olivine Jacket
- Elie Blanket Coat
- Tofino Rain Jacket
MENS:
- Crofton Puffer
- Kirby Jacket
- Bayview Parka
- Rupert Rain Jacket
How do I request a jacket during my stay?
What if the coat is the perfect fit, can I purchase it?
Our Commitment to a 100% Smoke-Free Stay
ModernHaus SoHo is committed to providing its guests and associates with a smoke free environment. Smoking tobacco, pipes, vapes, e-cigarettes and marijuana is strictly prohibited within the hotel. By booking through this website, you acknowledge that the hotel has installed smoking detection sensors in its rooms. These sensors enable hotel management to respond to smoking events without disrupting your stay. You hereby agree and consent to the use of such sensor in your room and acknowledge and agree that it is 100% privacy compliant and required by the hotel to ensure a smoke-free stay for all guests. By acknowledging the foregoing, you agree to waive any future claims related to the presence of the sensor in a room you may book. Tampering with the sensor is strictly prohibited.